Frequently Asked Questions
Everything you need to know about our genuine Apple AirPod replacements.
You can identify your AirPod model by checking the model number printed inside the charging case lid. Alternatively, go to Settings → Bluetooth on your iPhone, tap the info icon next to your AirPods, and the model will be listed there. You can also check the original box or receipt.
Yes. All of our AirPods, earbuds, and charging cases are 100% genuine Apple hardware. We do not sell replicas or third-party alternatives.
We specialise in single replacements, including left AirPods, right AirPods, and charging cases. You do not need to buy a full set if you've only lost one piece.
All items are tested for compatibility before dispatch. Simply choose the correct model (e.g., AirPods 2, AirPods 3, AirPods Pro), and your replacement will pair normally with your existing device.
All items are tested for compatibility before dispatch. Simply choose the correct model (e.g., AirPods 2, AirPods 3, AirPods Pro), and your replacement will pair normally with your existing device.
Our stock is tested and graded genuine Apple stock. Items may be lightly used, but every unit is fully tested for sound quality, battery life, and connectivity before being sold.
We specialise in single replacements, including left AirPods, right AirPods, and charging cases. You do not need to buy a full set if you've only lost one piece.
Yes. Every purchase comes with a 6-month warranty covering faults and performance issues under normal use.
We offer free UK delivery on all orders. Most items are dispatched quickly, with typical delivery within 2–4 working days.
Yes. Once your order has been shipped, you will receive tracking details so you can follow your delivery every step of the way.
Our stock is tested and graded genuine Apple stock. Items may be lightly used, but every unit is fully tested for sound quality, battery life, and connectivity before being sold. If you order the wrong item, please contact us and we will do our best to help.